

Meet Kaieteur Express
This project began with a request for a single catering flyer. After taking the time to understand the client’s goals, we discovered a much larger opportunity, one that transformed a simple design project into a long-term business growth strategy.
Kaieteur Express is a family-run restaurant in South Richmond Hill, New York, specializing in authentic Guyanese, West Indian, and Chinese comfort dishes. The kind of place where the food is made with care and the regulars keep coming back. The owner had built something real, a loyal neighborhood following, strong service, and a kitchen that could handle serious volume.
What they needed was a way to grow beyond their existing customer base and tap into a new, reliable revenue stream: catering for nearby public schools.
The Challenge
The owner came to Digital Marketing Solutions International with a simple request, a one-page flyer to promote catering services to local schools. But when we sat down and looked at the full picture, it became clear that a flyer alone wouldn’t get them where they wanted to go. To legally receive purchase orders from New York City public schools, a restaurant needs to be a registered NYC Department of Education vendor. Without that status, even the best flyer in the world couldn’t open those doors. The real challenge wasn’t design. It was building the foundation that would make everything else work.
Objectives
- Conduct Growth Assessment to identify highest-ROI digital marketing plan for local restaurant growth via restaurant marketing services.
- Achieve NYC Department of Education vendor status.
- Build K–12 catering menu and marketing assets.
- Launch ongoing monthly Advanced SEO through restaurant marketing services for sustained leads.
The Solution
What started as a basic design request quickly evolved into a full strategic partnership covering compliance, content, and ongoing growth. Here is how Digital Marketing Solutions International made it happen. We tackled the NYC Department of Education compliance package. We gathered all essential documents, including the W-9, food service permits, and standard payment terms, and ensured their certificate of insurance featured the exact limits and “additional insured” language required by the DOE. Next, we guided them step-by-step through the vendor portal and submitted all the prepared documentation on their behalf to ensure a seamless application.
Then, we designed a dedicated K-12 catering menu built specifically for school needs. We created bundled packages for events like staff development days and student celebrations, complete with budget-friendly portion sizing for 25, 50, or 100 guests. To speed up administrator reviews, we also integrated clear dietary icons for vegetarian, vegan, halal, and common allergens. Finally, this preparation yielded rapid results. Within weeks, Kaieteur Express was officially approved as an NYC DOE vendor, cleared to receive purchase orders from public schools.
Results
Within weeks of completing the vendor registration, Kaieteur Express was cleared to receive official purchase orders from NYC public schools, removing the single biggest barrier to that revenue stream. The school-specific menu resonated immediately with administrators. Quote requests started coming in the same day administrators received the flyer. What started as a request for a simple one-page flyer became something much bigger, a fully compliant, school ready catering operation with the credentials, materials, and visibility to compete for institutional contracts across New York City.
Conclusion
In just a few focused weeks, Kaieteur Express transformed from a simple flyer request into a fully purchase-order-ready school-catering program. The Growth Assessment identified the highest-ROI restaurant marketing services plan, unlocked NYC Department of Education vendor status, delivered a K–12-ready menu, professional multi-format collateral, and a practical sales kit that turned interest into consistent orders. Today the restaurant enjoys steadily increasing revenue from both neighborhood clients and public schools, with Advanced SEO continuing to drive new local leads every month. The entire system is repeatable, budget aware, and built for the realities of New York City school procurement. Kaieteur Express remains an active monthly client.
We believe every project starts by understanding the client’s objective, not simply completing the request. To read more of our case studies with previous clients, please visit our case studies page.
Client Testimonial
“Tyler and the whole Digital Marketing Solutions International team are awesome. I use them for all my marketing needs. Highly recommended.”
Works Cited
- NYC DOE — Food Service (SchoolFood) Nutrition and Menu Resources
https://www.schools.nyc.gov/school-life/food - NYC Comptroller — Certificates of Insurance (Guidance for Vendors)
https://comptroller.nyc.gov/services/for-vendors/certificates-of-insurance/